A Note from Our Ops Team:
While we continue to navigate and respond to current events, we are committed to making the safety of our employees and community of customers a top priority. As we fulfill orders and process returns, increased safety precautions are being taken at every step, and we are doing everything we can to get your orders shipped in accordance with our regular schedule.
Order and Shipping Confirmation
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.
Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information. Please note that monogrammed items take up to four weeks to ship, no matter what shipment type is chosen. Please also note that in some cases, your order may arrive in multiple shipments (i.e., in the case of pre-order, backorder, and monogrammed/personalized items).
Where We Ship
We currently ship to the United Kingdom, U.S. addresses, Canada, and Europe and we are working on expanding to other countries soon. Please note, not all items can ship to all countries.
Standard shipping on all orders less than £10 is only £1. We continually review our prices to make sure they are competitive but have to balance that with the fact that we’re a small family business and have to cover these minimal costs. We love you, but we love you more if you spend over £10 😊
On all orders over £10 standard shipping (2-3 business day transit) is free. We will normally use Royal Mail for delivery. For more expensive items (over £75) we recommend the registered mail option which is offered at £5.95.
Europe, United States and Canada:
We offer delivery outside the UK for a flat rate fee of £8.95. For a limited period of time we are offering expedited shipping (1 to 3 business day transit) on all orders for a flat rate of GBP£15. Please note that order processing may take up to 2 business days after the order is placed.
Returns on items eligible for returns are accepted within 30 days of receipt. Items must be returned unopened/unused, with tags, in their original packaging. To return an item follow the directions here: https://atlantiquestyle.com/pages/refunds-etc